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Terms & Conditions

Please read the following terms and conditions of service before using the website. Access to and use of implies your ACCEPTANCE of the terms of use.

Our data

  • The online store is a website created and operated by the company Anna Totsika, with the distinctive title Anna Douka and VAT 074848646 of the Tax Office Nafplio, based in Nafplio, 6 Kotsonopoulou (hereinafter the “business”), for the exhibition and distribution of its products via the Internet.

Terms, Conditions and User Consent

  • The content and services of are the property of the company and are available to the visitors of the node strictly and only for their personal use. may modify these terms of use at any time. The use of this website and any of its services after the above mentioned modification, indicates the acceptance of the terms of use as they apply from time to time. In case of non-acceptance of any of the present terms, the use of the website is expressly prohibited.

    The Terms are governed by the provisions of Greek Legislation, in particular by the applicable provisions for consumer protection, e-commerce, protection of personal data, protection of intellectual and industrial property rights.

    These terms are fully compatible with applicable European and Greek law and the non-compliance of users of the website or third parties with them implies the removal of any liability of the company in relation to any affected natural or legal persons. Users recognize the right of the company to change the content of the website at any time without informing the users.

    The user expressly commits to this, that he has read and accepted the content of the TERMS OF USE of In addition, it binds itself as it complies with its rules and abstains from any use of, which is illegal and contrary to good morals.

Secure Transactions

  • has taken all the necessary measures for the security of your transactions through your credit card. Your card billing process is done directly from the secure environment of the partner banking institution, is covered by the 256-bit SSL encryption algorithm, and is certified by the services verified by visa and MasterCard SecureCode. This method protects your personal data as it can not be read or altered when transferred to the Internet, while at the same time verifying their integrity and authenticity. does not collect or store your credit card information in any way, and for this reason you need to re-register it each time you use your credit card for transactions through this website. Read more on payment methods.


  • The information or personal information you provide to us is subject to processing under the Data Protection Policies. The web traffic of is recorded and analyzed for reasons of improving the services and more complete information of the market with cookies, which we reserve the right to install. By using this website, you consent to the processing of such information and data, in so far as it is absolutely necessary to serve the purpose of their collection. You also declare that all information and data you provide to us is true and accurate. reserves the absolute right to accept and retain membership, as well as the right to revoke membership in the event of any breach of the terms hereof. Filling in the basic information in the registration form is a necessary and self-evident condition for the acceptance of a member.

    The “Anna Totsika” Company, with the distinctive title Anna Douka, in compliance with the current legal framework (REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of the personal data of individuals and for the free movement of such data and the repeal of Directive 95/46 / EC (General Data Protection Regulation) and any applicable implementing laws, it is committed to ensuring the privacy of its visitors. in conjunction with the Cookies Policy found on our website.

Use of our Website

  • By using this website and / or placing an order through it, you undertake:

    a. Use the website only to submit legitimate questions or orders.

    b. Do not place false or fraudulent orders. If we reasonably consider that such an order has been submitted, we reserve the right to cancel it and inform the competent authorities.

    c. Provide us with your correct and accurate postal address, your e-mail address (e-mail), at least one contact phone number, your name and / or other contact details. You also agree that we may use this information to contact you if necessary.

    If you do not provide us with all the information we need, we will not be able to promote your order. In addition, by placing an order through the website, you guarantee that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.

Product availability

  • The customer is informed about the availability of the products through indications that are placed on the page of each product or service in the online store. The Company reserves the right to make its products available if they are not available at the time of the order and is not responsible in case of stock depletion. In this case, the Company reserves the right not to accept the specific order and therefore not to prepare the sale. Any payments will be returned to the customer without undue delay.

Order Rejection

  • We reserve the right to withdraw from this website any product at any time and / or to remove or edit any material or content on this website. While we make every effort to process all orders placed with us, there may be exceptional circumstances in which we may have to refuse to process an order after we have already sent you the order confirmation, which we reserve the right to at any time in our sole discretion.

    We have no responsibility to you or any third party for the withdrawal of any products from this website, as well as for the removal or processing of any material or contents of the website or for the refusal of processing or acceptance of an order after we have sent you the confirmation order.

    No contract will be deemed to have been concluded between us and you with respect to any products, except when your order is expressly accepted by us with the confirmation email listed above and the order number. If we do not accept your order and the money has already been deducted from your account, then it will be refunded in full. We are not responsible for any bank charges. The prices of Danopoulos Company’s products are always the same in our physical store and in the online store. We reserve the right to refuse to sell a product at a discount in the exceptional case of a technical error or problem.


  • The content of belongs to or to other natural or legal persons who have granted it by special agreements. The above content is protected by international copyright provisions. No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of written permission of the Beneficiary.


  • The user expressly states and undertakes that in the event that any lawsuit, claim, or other legal claim or administrative proceeding is brought against and stems from the infringement by any kind of third party rights, he is obliged on the one hand to intervene in the judicial or administrative procedure and on the other hand fully reimburse, in case the latter is obliged to pay compensation or any other expense.

Applicable law

  • These Terms of Use are governed by Greek Law, the applicable legal provisions of the European Union and the International Treaties and are interpreted in accordance with the rules of good faith, transactional ethics and the social and economic purpose of the law. In the event that a term or provision of these Terms of Use is to be deemed invalid or void, such invalidity or cancellation will not affect the validity of the other terms, and the parties will make every effort to replace the invalid ones in accordance with the above principles. or revocable terms or conditions, with others approaching as closely as possible the content of the invalid or revocable terms or provisions. Any dispute that may arise between the parties regarding the interpretation or execution of the Terms of Use or on their occasion, will be resolved by the Courts under Greek Law.

For any clarification or any complaint regarding the products of our online store as well as for information and questions regarding your orders, you can contact the Customer Service Department of the e-shop, or by calling daily from 9:30 to 13:30 at 27520 97619 or by sending an e-mail to

We are always at your disposal, do not hesitate to contact us.

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